Website: jennymany.com
Controller: Jenny Many Media Ltd
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: stevehill@jennymany.com
Last Updated: May 2026
Note: This is a general website privacy policy. It does not cover Jenny Many Media projects delivered with schools, pupil-level datasets, SEND analysis, school data sharing or any school-specific processing. Those activities should be covered by separate school-facing privacy notices, data processing agreements and/or data sharing agreements.
1. Who we are
Jenny Many Media Ltd is the controller of personal information collected through the jennymany.com website, unless we tell you otherwise at the point we collect your information.
This policy explains what personal information we collect from visitors to our website, why we use it, the lawful bases we rely on, how long we keep it, who we share it with, and the rights individuals have under UK data protection law.
We have drafted this policy with regard to UK GDPR transparency requirements and guidance from the Information Commissioner’s Office (ICO).
2. Scope of this policy
This policy applies when you:
- Visit or browse jennymany.com;
- Contact us through the website, by email or through social media;
- Sign up to receive updates, newsletters or marketing communications;
- Download resources or request information from us;
- Take part in promotions, events, surveys, feedback activities or competitions run through the website; or
- Interact with links to books, media, retailers, platforms or third-party websites.
This policy does not apply to third-party websites, platforms or retailers that may be linked from jennymany.com. Those organisations are responsible for their own privacy practices.
3. Children and young people
Jenny Many Media creates content for children and families, but the website is intended to be used by adults, including parents, carers, educators, partners and general visitors.
We do not knowingly collect personal information directly from children through the website. If a child contacts us or submits personal information through the website, we may delete the information or ask for confirmation from a parent, carer or responsible adult before responding.
Parents, carers or guardians who believe that a child has provided personal information to us can contact us at stevehill@jennymany.com and ask us to delete it.
4. What personal information we collect
The personal information we collect depends on how you use the website. It includes the following categories:
- Contact and enquiry information: Name, email address, telephone number, organisation, role, message content and any other information you choose to provide when contacting us.
- Newsletter and marketing preferences: Email address, subscription status, consent records, preferences, unsubscribe requests and engagement information such as opens or clicks, where this is provided by our email platform.
- Website and technical information: IP address, browser type, device information, approximate location, pages visited, time and date of visits, referring website, website interactions and cookie identifiers.
- Transaction or order-related information: Where Jenny Many Media sells products or services directly through the website, this may include order details, billing and delivery information and payment confirmation records. Note: Payment card details should be processed by secure payment providers and should not be stored by Jenny Many Media unless expressly stated.
- Download, event, promotion or survey information: Information provided when you download materials, register for events, submit feedback, respond to surveys or participate in competitions or promotions.
- Social media and public engagement information: Comments, direct messages, profile names, handles, public posts and engagement information when you interact with Jenny Many Media through social media platforms.
- Supplier, partner or business contact information: Name, business contact details, organisation, role and correspondence where you contact us about collaboration, licensing, publishing, media, consultancy or commercial opportunities.
5. Special category personal information
We do not aim to collect special category personal information through the general website. Special category information includes information about health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric data used for identification, sex life or sexual orientation.
Please do not send us special category information through the website unless it is necessary for your enquiry. If you choose to provide this information, we will only use it where we have a lawful basis and, where required, an additional condition under UK data protection law.
6. How and why we use personal information
We use personal information for the following purposes:
- Responding to enquiries
- How we use it: To respond to messages, questions, media enquiries, business enquiries, partnership opportunities and general requests.
- Likely lawful basis: Legitimate interests, and in some cases steps taken before entering into a contract.
- Providing website functionality
- How we use it: To operate, maintain, troubleshoot and secure the website.
- Likely lawful basis: Legitimate interests. (For strictly necessary cookies, consent is not usually required under PECR).
- Improving the website
- How we use it: To understand how visitors use the website, improve content, test performance and improve user experience.
- Likely lawful basis: Consent for non-essential cookies or similar technologies; legitimate interests for limited, privacy-respecting analysis that does not require consent.
- Sending newsletters or updates
- How we use it: To send updates about Jenny Many Media, books, content, events, resources, campaigns, social impact or related activities.
- Likely lawful basis: Consent, or legitimate interests where permitted for existing business contacts and where individuals can opt out.
- Managing purchases or orders
- How we use it: To process orders, payments, delivery, customer service and related communications where products or services are sold directly.
- Likely lawful basis: Contract, legal obligation and legitimate interests.
- Managing events, downloads, surveys or promotions
- How we use it: To provide requested resources, manage registrations, administer promotions or collect feedback.
- Likely lawful basis: Consent, contract or legitimate interests depending on the activity.
- Business administration
- How we use it: To keep appropriate records, manage suppliers and partners, maintain accounts, defend legal claims and comply with legal obligations.
- Likely lawful basis: Legal obligation and legitimate interests.
- Security and fraud prevention
- How we use it: To protect the website, systems, users and business from misuse, unauthorised access, fraud, spam or malicious activity.
- Likely lawful basis: Legitimate interests and legal obligation where applicable.
7. Lawful bases we rely on
Depending on the context, we may rely on one or more of the following lawful bases under the UK GDPR:
- Consent: For example, where you sign up to a newsletter, agree to non-essential cookies or take part in certain optional activities.
- Contract: Where processing is necessary to provide something you have requested or to take steps before entering into a contract.
- Legal obligation: Where we need to keep records or disclose information to comply with the law.
- Legitimate interests: Where we have a reasonable business or operational reason to use personal information, provided this does not override the rights and freedoms of the individual.
Where we rely on legitimate interests, our interests may include responding to enquiries, operating and improving the website, protecting our systems, managing business relationships, maintaining records and promoting Jenny Many Media in a proportionate way.
8. Marketing and newsletters
We will only send electronic marketing where we have a lawful basis to do so. In most cases, this will be because you have asked to receive updates or have otherwise provided consent. In limited business-to-business contexts, we may contact relevant professional contacts where we have a legitimate interest and where the communication is proportionate and relevant.
You can unsubscribe or opt out of marketing at any time by using the unsubscribe link in an email, where available, or by contacting stevehill@jennymany.com.
We may keep a limited suppression record to make sure we do not send marketing to people who have opted out.
9. Cookies and similar technologies
Cookies are small files placed on your device when you visit a website. Similar technologies can include pixels, tags, local storage and tracking scripts.
Jenny Many Media may use cookies and similar technologies to:
- Make the website work properly and keep it secure;
- Remember user choices or cookie preferences;
- Understand how visitors use the website;
- Improve website performance, content and user experience; and
- Support marketing or embedded third-party content, where used and where permitted.
Strictly necessary cookies may be used without consent where they are essential to provide the website or a service requested by the user. Non-essential cookies, including most analytics, advertising and tracking cookies, should only be used where the visitor has been given clear information and an appropriate way to consent before those cookies are set.
Where non-essential cookies are used, the website should provide a cookie banner or preference tool that allows visitors to accept, reject or manage non-essential cookies. Visitors should also be able to change their choices later.
A separate Cookie Policy or cookie table should be published on the website if cookies or similar technologies are used. That table should list the cookies used, their purpose, provider and duration.
10. Who we share personal information with
We may share personal information with trusted third parties where necessary for the purposes described in this policy. These may include:
- Website hosting, security, IT support and website maintenance providers;
- Email, newsletter, customer relationship management and communications platforms;
- Analytics and cookie management providers, where used;
- Payment processors, fulfilment providers and delivery partners, where Jenny Many Media sells directly through the website;
- Professional advisers, including accountants, lawyers, insurers and consultants;
- Social media platforms, where you interact with us through those platforms;
- Retailers, distributors or external platforms where you click through to buy books or media from a third-party site; and
- Regulators, public authorities or other third parties where we are legally required to disclose information or need to protect our legal rights.
Where third-party service providers process personal information for us, we expect them to protect it and only use it in accordance with our instructions and applicable data protection law.
11. Third-party websites, retailers and platforms
The website may contain links to third-party websites, retailers, social media platforms, video platforms, payment providers or other external services. If you follow a link to another website or platform, that organisation will be responsible for how it uses your personal information.
You should read the privacy policy and cookie information provided by any third-party website or platform before submitting information to it.
12. International transfers
Some of our service providers may process personal information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure that personal information remains protected in accordance with UK data protection law.
This may include using UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or another appropriate transfer safeguard.
13. How long we keep personal information
We keep personal information only for as long as needed for the purposes set out in this policy, unless a longer period is required by law, accounting rules, dispute management or another legitimate reason. Our typical retention periods include:
- Website enquiries and contact form messages: Up to 24 months after the last meaningful contact, unless the enquiry becomes part of a contract, complaint, legal matter or ongoing relationship.
- Newsletter and marketing subscription records: Until you unsubscribe or withdraw consent. Limited suppression records may be kept for up to 6 years to evidence and respect opt-out choices.
- Analytics and cookie information: In line with the cookie duration shown in the Cookie Policy or cookie preference tool. Aggregated analytics may be kept for longer where individuals are not identifiable.
- Order, payment and invoice records: Usually 6 years after the end of the financial year to which the record relates, or longer where required by law.
- Event, survey, feedback or promotion records: Usually up to 24 months after the activity ends, unless a longer period is stated at the point of collection or required for legal, audit or prize administration reasons.
- Business contact and partner records: Up to 6 years after the end of the relationship, unless there is an ongoing relationship or a legal reason to retain the information for longer.
- Complaints, disputes or legal matters: Up to 6 years after the matter is closed, or longer where required by law, regulator, insurer or legal adviser.
- Social media messages and interactions: For as long as they remain available on the relevant platform, or for up to 24 months where we export or record them for business purposes, unless needed for a legal or safeguarding reason.
14. How we protect personal information
We use appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include secure hosting, access controls, password protection, multi-factor authentication where available, encryption in transit, regular software updates, secure backups and limiting access to people who need the information for legitimate purposes.
No website or email system is completely secure. If you send information to us online, you do so at your own risk. We ask that you avoid sending unnecessary sensitive information through general website forms or unencrypted email.
15. Your data protection rights
Depending on the circumstances and the lawful basis we rely on, you may have the following rights under UK data protection law:
- Right of access: To ask for a copy of personal information we hold about you.
- Right to rectification: To ask us to correct inaccurate or incomplete information.
- Right to erasure: To ask us to delete personal information in certain circumstances.
- Right to restriction: To ask us to restrict how we use your information in certain circumstances.
- Right to object: To object to certain processing, including direct marketing and some processing based on legitimate interests.
- Right to data portability: To ask for information you provided to us to be transferred to you or another organisation in certain circumstances.
- Right to withdraw consent: To withdraw consent at any time where we rely on consent. This does not affect processing carried out before consent was withdrawn.
- Right to complain: To complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been used.
To exercise your rights, contact us at stevehill@jennymany.com. We may need to verify your identity before responding to a request.
16. Automated decision-making
We do not use personal information collected through the general website to make solely automated decisions that produce legal or similarly significant effects on individuals.
17. How to complain
If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.
You can also complain to the ICO, the UK regulator for data protection:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
18. Changes to this policy
We may update this policy from time to time to reflect changes in law, guidance, our website, our use of cookies or the way we process personal information. The latest version will be published on jennymany.com with the date it was last updated.
19. Contact us
For questions about this policy or how Jenny Many Media uses personal information, please contact:
Jenny Many Media Ltd
71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
Email: stevehill@jennymany.com
